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Troubleshooting
122
delete all multimedia messages that are waiting to be
sent to you.
• Select Multimedia reception→ Off - if you want to
ignore all incoming multimedia messages. After this
change the phone will not make any network
connections related to multimedia messaging.
Messaging
• Q: Why can’t I select a contact?
A: If you cannot select a contact in the Contacts directory,
the contact card does not have a phone number or an e-
mail address. Add the missing information to the contact
card in the Contacts application.
Calendar
• Q: Why are the week numbers missing?
A: If you have changed the Calendar settings so that the
week starts on a day other than Monday, then the week
numbers will not be shown.
Browser Services
•Q: No valid access point defined. Define one in Services settings.
A: Insert proper browser settings. Contact your service
provider for instructions.
Log
• Q: Why does the log appear empty?
A: You may have activated a filter, and no communication
events fitting that filter have been logged. To see all
events, select Options → Filter→ All communication.
PC connectivity
• Q: Why do I have problems in connecting the phone to my
PC?
A: Make sure that Nokia PC Suite 6.1 is installed and
running on your PC. See the User’s
Guide for Nokia PC
Suite on the CD-ROM. For further information on how
to use
Nokia PC Suite, see the help function on PC Suite
or visit the support pages at www.nokia.com.
Access codes
• Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is 12345. If you forget or lose the
lock code, contact your phone dealer.
If you forget or lose a PIN or PUK code, or if you have not
received such a code, contact your network service
provider.
For information about passwords, contact your access
point provider, for example, a commercial Internet Service
Provider (ISP), service provider, or network operator.
Application not responding
• Q: How do I close an application that is not responding?
A: Open the application switching window by pressing and
holding . Then scroll to the application, and press
to close the application.