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Copyright © 2006 Nokia. All rights reserved.
Troubleshooting
Q&A
Bluetooth connectivity
Q: Why can’t I find my friend’s device?
A: Check that both devices have activated Bluetooth
connectivity.
Check that the distance between the two devices is not
over 10 metres and that there are no walls or other
obstructions between the devices.
Check that the other device is not in hidden mode.
Check that both devices are compatible.
Q: Why can’t I end a Bluetooth connection?
A: If another device is connected to your phone, you can
either end the connection using the other device or by
deactivating Bluetooth connectivity. Select Connect.
>
Bluetooth > Off.
Multimedia messaging
Q: What should I do when the phone cannot receive a
multimedia message because memory is full?
A: The amount of memory needed is indicated in the error
message: Not enough memory to retrieve message.
Delete some data first. To view what kind of data you
have and how much memory the different data groups
consume, select Tools > File manager
> Options >
Memory details.
Q: The note Retrieving message is shown briefly. What is
happening?
A: The phone is trying to retrieve a multimedia message from
the multimedia messaging centre.
Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in phone
numbers or addresses. Select Messaging
> Options >
Settings > Multimedia message.
Q: How can I end the data connection when the phone starts
a data connection again and again?
A: To stop the phone from making a data connection, select
Messaging and one of the following:
Recept. in home net. or Reception if roaming
> Defer
retrieval—To have the multimedia messaging centre save the
message to be retrieved later, for example, after you have
checked the settings. After this change, the phone still needs
to send information notes to the network. To retrieve the
message now, select Retr. immediately.
Recept. in home net. or Reception if roaming
> Off—To
ignore all incoming multimedia messages. After this change,
the phone does not make any network connections related to
multimedia messaging.