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94 Troubleshooting
The display shows
IMSI failure
This problem is related to
your subscription. Contact
your operator.
You can’t receive
and/or store JPEG
pictures
A picture may not be accepted
by your mobile phone if it is
too large, or if it doesn’t have
the correct file format. See
page 56 for complete infor-
mation on this subject.
When charging the
battery the battery
icon shows no bars
and the outline is
flashing
Only charge the battery in an
environment where the tem-
perature does not go below
0°C (32°F) or above 50°C
(113°F).
In other cases please contact
your phone supplier.
The display shows
SIM failure
Check that the SIM card has
been inserted in the right po-
sition (see page 7). If the
problem remains, your SIM
card may be damaged. Con-
tact your operator.
You are not sure that
you are receiving
calls properly
To receive all calls, make sure
that none of the features
«Conditional call forward» or
«unconditional call forward»
is activated (see page 74).
When attempting to
use a feature in the
menu, the mobile
displays not allowed
Some features are network de-
pendent. They are only avail-
able, therefore, if the network
or your subscription supports
them. Contact your operator
for detailed information on
this subject.
The display shows
Insert your SIM card
Check that the SIM card has
been inserted in the right po-
sition (see page 7). If the
problem remains, your SIM
card might be damaged. Con-
tact your operator.