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Delete a notification profile exception
1. In the profile list, click Advanced.
2. Highlight a notification profile exception.
3. Press the Menu key.
4. Click Delete.
About custom ring tones
You can assign a custom ring tone to a contact without changing other notifications.
Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a
new profile exception appears with your notification profiles as "Calls From <contact>". Notification profile exceptions are shared between
your contacts and your notification profiles and changes that you make in one application are made in the other application.
Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Assign a ring tone to a contact
1. In the address book, highlight a contact.
2. Press the Menu key.
3. Click Edit.
4. Click the trackball.
5. Click Add Custom Phone Tune.
6. Set a ring tone.
7. Press the Menu key.
8. Click Save.
Notification profile troubleshooting
My device is vibrating more times than expected
For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your
notification profile. The device vibrates until the caller or the wireless network ends the connection.
I am not receiving notification for incoming calls or messages
Try performing the following actions:
• In the profile list, verify that the Off profile is not selected.
• In a notification profile exception, verify that the Custom Phone Tune field is not set to Mute.