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Troubleshooting
162
Power and charging problems
The audio quality
of the call is poor
• Adjust the voice volume by pressing
or .
• Check the signal strength indicator
on the display ( ); the number of
bars indicates the signal strength,
from strong to weak.
• Try moving the device slightly or
moving closer to a window if you are
in a building.
Calls to and from
the device are
not connected
properly, and are
easily
disconnected
• Signals from the network are weak.
Move to another area.
• Touching the antenna area on the
top of the device may lower the call
quality. Be careful not to touch the
antenna area while using the device.
Problem Description & Solution
The device
malfunctions or
does not function
Remove the battery and then replace
it. Turn on the device. If the problem
persists, contact a Samsung service
representative.
Problem Description & Solution