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46 Sprint Worldwide Wireless Service
Understanding Status Messages
You may receive status messages under certain conditions. Before contacting Sprint
Worldwide Customer Support, note the message, numeric code, and the conditions
under which it appeared. The following table lists and describes the status messages.
Status
Messages
Message Description
Number Not
in Service
The number that you entered is not valid.
User Not
Available
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
User Not
Authorized
The party that you called has not purchased this service.
Please Try
Later
This service is temporarily not available. Please try again
later.
Service
Restricted
Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.
Service Not
Available
This feature is not available on the current network.
Emergency
Calls Only
Either the service is not activated properly or the current
network is available for emergency calling only. Adjust your
network settings to check for other available networks. See
page 39 for details. If service is still not available after
adjusting settings, contact Sprint Customer Service to report
the issue for resolution