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Frequently Asked Questions 61
FAQs
administrator might permit you to install the BlackBerry® Desktop Redirector on
your computer to integrate your BlackBerry® device with your supported email
account.
To integrate your BlackBerry® device with a supported email account using the
BlackBerry® Desktop Redirector, when you install the BlackBerry® Desktop
Software, select BlackBerry Desktop Redirector as your message redirection
option. See “Installing the BlackBerry® Desktop Software” on page 32 for more
information about installing the BlackBerry® Desktop Software.
Your computer must be on and the BlackBerry® Desktop Redirector must be
running to send and receive messages on your BlackBerry® device.
Can I set up for email using both the BlackBerry® Enterprise Server and BlackBerry®
Internet Service?
If your wireless service permits email setup using more than one service, first
complete the steps in “Using the BlackBerry® Enterprise Server Option” on
page 14, followed by the steps in “Using the BlackBerry® Internet Service
Option” on page 12.
Contact Sprint Customer Service for more information about availability and the
fees that might be associated with email setup using both BlackBerry®
Enterprise Server and BlackBerry® Internet Service.
How do I reset my BlackBerry® device?
To reset your BlackBerry® device hardware and programs, remove and then
reinsert the battery.