Filter
Top Products
78 Subscriber Agreement: General Terms and Conditions of Service
certain circumstances, an emergency call may be routed to a state patrol dispatcher or
alternative location set by local emergency service providers. Enhanced 911 service (“E911”),
where enabled by local emergency authorities, uses GPS technology to provide location
information. Even when available, however, E911 does not always provide accurate location
information. If your Device is indoors or for some other reason cannot acquire a satellite
signal, you may not be located. Some Devices have a safety feature that prevents use of the
keypad after dialing 911 – you should follow voice prompts when interacting with emergency
service providers employing IVR systems to screen calls.
If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or stolen because you may be responsible for usage
charges before you notify us of the alleged loss or theft. You agree to cooperate if we choose
to investigate the matter (provide facts, sworn statements, etc.). We may not waive any Early
Termination Fees if you choose to terminate Services as a result of loss or theft of your Device.
Disclaimer of Warranties
WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE
EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-
INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES
(INCLUDING YOUR DEVICE). WE DON’T PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES
AND DON’T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF.
You Agree We Are Not Responsible For Certain Problems
You agree that neither we nor our vendors, suppliers or licensors are responsible for any
damages resulting from: (a) anything done or not done by someone else; (b) providing or
failing to provide Services, including, but not limited to, deficiencies or problems with a
Device or network coverage (for example, dropped, blocked, interrupted calls/messages, etc.);
(c) traffic or other accidents, or any health-related claims relating to our Services; (d) Data
Content or information accessed while using our Services; (e) an interruption or failure in
accessing or attempting to access emergency services from a Device, including through 911,
Enhanced 911 or otherwise; (f) interrupted, failed, or inaccurate location information