Sprint Nextel IS Cell Phone User Manual


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Get Started 3
l Ifrequired,PRL UpdateandFirmware Updatescreensaredisplayed.Completethe
onscreeninstructionstoupdateyourphone.
n Ifyoureceivedyourphoneinthemailandyouareactivatinganewphoneforanexistingnumber
onyouraccount(you’reswappingphones),youcanactivateonyourcomputeronlineordirectly
onyourphone.
ActivateonYourComputer
n Gotosprint.com/activateandfollowtheinstructionstoactivateyourphone.
ActivateonYourPhone
n Turnonyournewphone.(Makesuretheoldoneisturnedoff.)Yourphonewillautomatically
attemptHands-FreeActivation.Followtheonscreenpromptstocompletetheactivation
process.
n Ifanerroroccurs,pressACTIVATE(leftselectionkey)tooverrideauto-activationandstartthe
manualactivationwizard.Followtheonscreenpromptstocompletetheactivationprocess.
Toconfirmactivation,makeaphonecall.Ifyourphoneisstillnotactivatedoryoudonothaveaccess
totheInternet,contactSprintCustomerServiceat1-888-211-4727forassistance.
Tip: DonotpressthePowerbuttonwhilethephoneisbeingactivated.PressingthePowerbutton
cancelstheactivationprocess.
Note: Ifyouarehavinganydifficultywithactivation,contactSprintCustomerServicebycalling1-
888-211-4727fromanyotherphone.
Set Up Voicemail
Yourphoneautomaticallytransfersallunansweredcallstoyourvoicemail,evenifyourphoneisin
useorturnedoff.YoushouldsetupyourSprintVoicemailandpersonalgreetingassoonasyour
phoneisactivated.Alwaysuseapasswordtoprotectagainstunauthorizedaccess.
1.
Pressandhold instandbymodetodialyourvoicemailnumber.
2. Followthesystempromptsto:
l Createyourpassword.
l Recordyournameannouncement.
l Recordyourgreeting.
Note: Voicemail Password–Sprintstronglyrecommendsthatyoucreateapasswordwhen
settingupyourvoicemailtoprotectagainstunauthorizedaccess.Withoutapassword,anyonewho
hasaccesstoyourphoneisabletoaccessyourvoicemailmessages.
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