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Polycom RMX 2000/4000 Administrator’s Guide
18-23
Performing Diagnostics
To run Diagnostics on a Hardware Component:
1 In the list pane toolbar, click the Diagnostic Mode ( ) button.
The RTM-IP 4000 and CNTL 4000 components indicate a status of
“Diagnostics”; the MPM+ cards indicate “Resetting”. After resetting,
the MPM+ cards will also indicate “Diagnostics” status.
2 Right-click one of the hardware components indicating “Diagnostics”
in the status column and select Diagnostic from the drop-down
menu.
Shown is the Diagnostic mode on the RMX 4000. The procedures are identical
for the RMX 2000.