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4400 and 6400 Series User Guide Page 37
IP Office 3.2 15-601074 Issue 11a (30th June 2006)
Call Forwarding
Your calls can be forwarded to another extension or an external number when:
• You are away from your desk (on no answer).
or
• Your extension is busy (on all Call Appearance keys).
or
• You are away from the office (e.g. when you are on holiday).
The following options are available for call forwarding:
• To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this
example).
• To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. A D is displayed. To switch it
off, dial *02.
• To switch Forward On Busy On, dial *03. To switch it off, dial *04.
• To switch Forward On No Answer On, dial *05. To switch it off, dial *06.
• To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for
Forward Unconditional On only.
Note
• Your system administrator may have configured a forwarding number on your behalf. If so, by
using the star code from your extension, you can over-ride the configured number. Forwarding on
No Answer is not effective if you are using voicemail.
Diverting Calls
You can divert your calls to another extension. In the examples below, N is the extension to which you
want your calls diverted.
Note
• If you do not answer calls at the temporary extension, they are forwarded to your own voicemail
or call forwarding number.
To divert calls at another extension:
• Dial *12*N# from the extension you are temporarily using.
• Dial *13*N# to re-direct the calls back to your own extension, before you return to it.
To divert calls at your own extension:
• Dial *14*N# from your own extension.
• Dial *14*# to cancel either feature from your own extension.