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4400 and 6400 Series User Guide Page 1
IP Office 3.2 15-601074 Issue 11a (30th June 2006)
4400 and 6400 Telephones
About this Guide
This guide describes how to use all the features on your Avaya IP Office 4400 and 6400 series phone.
For basic phone settings and functionality, refer to the relevant Quick Reference Guide for your IP Office
phone.
Further information about IP Office is available from www.avaya.com/support and also from
www.avaya.com/ipoffice/knowledgebase.
4400 and 6400 Telephones
This guide covers the use of most 4400 and 6400 series phone, running in Key and Lamp mode, on IP
Office phone systems.
Note
• The following phones have their own separate IP Office user guides: 2402, 2410, 2420, 4601,
4602, 4610, 4620, 4621, 5402, 5410, 5601, 5602, 5610, 5620, 5621 and 5625.
This guide assumes that the phone you are using has its default settings. Be aware that the system
administrator can reprogram the system and/or individual extensions to offer different sets of features. If
in doubt, contact your system administrator.
• Default Buttons
Each phone is configured by default with 3 Call Appearance buttons. These buttons are located
on the top 3 buttons of the leftmost column. They are used to make and receive calls. See Call
Appearance Keys.
• DSS Keys
This guide details accessing many functions by pressing
Menu. Many of these functions can
be assigned to the DSS keys on your phone. See DSS Key Functions.
Note
• The 4406D+ sets do not have Menu. For those phones, you can either have a button
programmed through the manager (contact your system administrator) or by using the
short codes. When using these phones, use short codes. This operation is described in
System Features.
• 4450 DSS Module
Some phones have a DSS port for the connection of a DSS module, which increase the number
of DSS keys available. The 4450 DSS module is available for use with both the 4412D+ and
4424D+ phones. When using the 4450, ensure that the power supply is connected to the phone.
The 4450 DSS module enhances functionality by providing an array of buttons that can be used
to track extensions, users or Park fields, or be programmed for other functions that help you to
handle calls more efficiently.
• System and User Short Codes
The system has a wide range of features that are triggered by dialling a particular sequence.
These short codes can be system-wide or specific to an individual user. For details of the short
codes available to you, contact your system administrator. For details of the normal default short
codes, see Default Speed Dial and Feature Codes.