Filter
Top Products
Avaya one-X™ Mobile User Guide for iPhone February 2008 23
Managing Incoming Calls Using the Send
Calls Feature
The Avaya one-X Mobile Send Calls feature routes incoming calls to your office number out to
one or more phones of your choice. If you are unable to answer a work call—regardless of
where it is being sent—the call is automatically directed back to your office voicemail system.
Work messages will not end up in your iPhone, home or hotel room voicemail.
About Send Calls Destinations
Your office phone system routes calls to your work number to the Send Calls destinations you
select. The Send Calls destinations are described below.
● Office and Mobile Destinations — are automatically created when you sign up for the
Avaya one-X Mobile service. Select the Office destination if you want your office phone to
ring when someone calls your work number. Select the Mobile destination if you want your
iPhone to ring when someone calls your work number. Select both if you want both phones
to ring.
● Custom Destinations — are created and edited through the Avaya one-X Mobile Web
application. Home is an example of a custom destination you will probably want to create.
If you are working at home, you can have all your office calls routed to your home number.
You can create any number of custom destinations. See the Avaya one-X™ Mobile Web
User Guide, document number 18-602150EN-GB, for more information.
● Quick Entry — is a feature that allows you to add one phone number to which you can
temporarily receive calls. This is typically a phone that you want to use immediately, but
are unlikely to use frequently in the future—for example, a restaurant phone, a direct-dial
hotel room phone or a phone in a client’s meeting room. Quick Entry allows you to send
calls to an infrequently used number without having to create a custom destination through
the Avaya one-X Mobile Web application. You are prompted for a phone number every
time you use Quick Entry. Quick Entry remembers the last phone number you entered, but
you can easily delete it and enter a new number.
● Automatic by Schedule — manages your Send Calls destinations according to a
schedule you define through the Avaya one-X Mobile Web application. For example, work
calls can be sent automatically to your mobile phone during your morning commute, to
your office and mobile phone during the work day, to voicemail during lunch, and back to
your mobile phone during your drive home. No other Send Calls destinations can be
selected when Automatic by Schedule is in effect. See the Avaya one-X™ Mobile Web
User Guide, document number 18-602150EN-GB, for more information.