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Avaya one-X™ Mobile User Guide for iPhone February 2008 9
Getting Started
Avaya one-X Mobile equips your iPhone with access to your company’s phone system.
Regardless of your work location, you can receive and make calls to and from your office phone
number, review voicemail messages in any order, look up information in your company’s
corporate directory and even block calls from everyone but the people you want to hear from
most.
Avaya one-X Mobile includes Avaya one-X Mobile Web, a site hosted by your company’s
network that provides additional features to help you manage your work calls, availability and
voicemail messages. This user guide describes how to use Avaya one-X Mobile. For more
information about Avaya one-X Mobile Web, see About Avaya one-X Mobile Web
on page 11
and the Avaya one-X™ Mobile Web User Guide, document number 18-602150EN-GB.
Key Features
Avaya one-X Mobile provides the following key features:
● Visual Voicemail — Visual Voicemail provides many of the best features of e-mail to the
review and management of your office voicemail. Both the new and saved voicemail
inboxes show the current state of the messages left in your office voicemail account. You
can review in any order, listen to, save or delete voicemail messages in the Avaya one-X
Mobile application. You can save the caller’s phone number and mark them as a VIP in
your Phonebook. You can also send an e-mail from the new or saved voicemail inbox to a
contact who has left you a message. The voicemail in the Avaya one-X Mobile application
is a reflection of the voicemail on your office phone. Any change made to the office
voicemail is reflected in both the Avaya one-X Mobile application and in your office
voicemail. See Listening to V
oicemail on page 27 for more information.
● Corporate Directory, Phonebook and Block — You can wirelessly search your
Corporate Directory from your iPhone and add corporate contact information to your
Phonebook. In your Phonebook, you can designate key contacts—colleagues, clients,
friends or family members—as VIPs. When the Block feature on the Avaya one-X Mobile
Home screen is set to ON, VIPs ring through while all other callers are sent directly to your
office voicemail. When set to OFF, no calls are blocked. All calls, including those from
non-VIPs, ring through.See Using the Corporate Directory
on page 43 and Using the
Phonebook on page 37 for more information.