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FAQ
Category Sub-Category Question Answer
Phone
Function
Screen time
out
My screen turns off after
only 15 seconds. How can
I change the amount of
time for the backlight to
turn off?
1. From the Home screen, touch the Menu
Key
.
2. Touch Settings > Display > Screen
timeout.
3. Touch the preferred screen backlight
timeout time.
Phone
Function
Tactile
feedback
I’ve turned off haptic
feedback on my phone.
However, when I dial a
number, the phone still
vibrates. How do I turn
this off?
1. From the Home screen, touch the Menu
Key
.
2. Touch Settings > Sound.
3. Touch Haptic feedback to remove the
checkmark and disable the function.
Phone
Function
Wi-Fi & 4G
When Wi-Fi and 4G are
both available, which
service will my phone use?
When using data, your phone may default
to the Wi-Fi connection (if Wi-Fi connectivity
on your phone is set to On). However, there
will be no notification when your phone
switches from one to the other.
To know which data connection is being
used, use the 4G or Wi-Fi icon at the top of
your screen.
Phone
Function
Home screen
Is it possible to remove an
application from the Home
screen?
Yes. Just touch and hold the icon until the
trash can icon appears at the bottom-center
of the screen. Then, without lifting your
finger, drag the icon to the trash can.
Phone
Function
Application
I downloaded an
application and it causes
a lot of errors. How do I
remove it?
1. From the Home screen, touch the Menu
Key
.
2. Touch Settings > Applications >
Manage applications.
3. Touch the application > Uninstall.