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Before Requesting Help 75
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Before Requesting Help
As you learn how to use all of your phone’s features, you may occasionally experience
minor problems. Fortunately, you can fix most of these problems yourself. Listed below
are some of the problems you might encounter, as well as procedures that may help
you arrive at a solution. If your problem persists, please contact your wireless service
provider or visit Panasonic’s website at www.panasonic.com. (In Canada, visit
www.panasonic.ca.)
Problems and Solutions
Problem Possible Cause(s) Solution(s)
Phone will not turn
on
Battery is too low or not
charged.
Recharge the battery. Or, connect the
AC or DC adapter.
Battery contacts need to
be cleaned.
Wipe the battery contacts and phone
contacts with a dry cloth.
was not pressed
long enough.
Try pressing and holding for at
least three seconds.
“Initialization
Error xxxx”
or
“Run Time Error
xxxx”
is displayed
Your phone has detected
a programming error.
Contact your wireless service
provider.
Phone turns off
inadvertently
Battery is too low or will
not hold a charge.
Connect an AC or DC adapter and
confirm that the battery icon is
displayed. If the battery icon is not
displayed, contact your wireless
service provider.
Keys do not work
when pressed
Keypad may be locked.
(The display shows
Key
Lock On
.)
If
Key Lock On
is displayed, press
(UNLOCK) and then (YES)
to unlock.
Phone may not be on. Verify that phone is on.
Unable to store
entries into
Phonebook
The Phonebook is full. Delete an entry from the Phonebook.
(See
“Editing/Deleting a Phonebook
Entry” on page 35 for details.)