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Setting Up Service
Section 1A. Setting Up Service 3
Activating Your Phone
ⅷ If you purchased your phone at a Sprint Store, your phone
should be activated and ready to use.
ⅷ If you received your phone in the mail and it is for a new Sprint
account or a new line of service, your phone is designed
to activate automatically when you first turn it on. To
confirm your activation, make a phone call.
ⅷ If you received your phone in the mail and you are activating a
new phone for an existing number on your account, you will
need to contact Sprint Customer Service to activate
your new phone. There are two activation options:
Ⅲ From your computer’s Web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your phone.
Ⅲ Dial 1-888-211-4727 from another phone to contact
Sprint Customer Service to complete the phone
activation.
When you have finished, make a phone call to confirm
your activation.
If your phone is still not activated, call Sprint Customer
Service at
1-888-211-4727 for assistance.
Note
Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 17 for details.
Tip
Do not press while the phone is being activated.
Pressing cancels the activation process.
Note
If you are having difficulty with activation, contact
Sprint Customer Service by dialing
1-888-211-4727
from any other phone.
Sprint M320.book Page 3 Wednesday, July 16, 2008 12:46 PM