Troubleshooting 133
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 121).
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
C
HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly
inserted into the network connector on the back of the Tablet-PC and the network
jack.
C
HECK THE NETWORK LIGHTS ON THE BACK OF THE TABLET-PC — If the link
integrity light is off, no network communication is occurring. Replace the network
cable.
R
ESTART THE TABLET-PC AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the
person who set up your network to verify that your network settings are correct and
that the network is functioning.
R
UN THE HARDWARE TROUBLESHOOTER — See "Windows Hardware
Troubleshooter" on page 126.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
I
F THE POWER LIGHT IS BLINKING BLUE — The computer is in sleep or standby
mode. Press a key on the keyboard, move the mouse, or press the power button to
resume normal operation.
I
F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving
power.
• Reseat the power cable in the power connector on the back of the computer and the
electrical outlet.
• Bypass power strips, power extension cables, and other power protection devices to
verify that the computer turns on properly.
• Ensure that any power strips being used are plugged into an electrical outlet and are
turned on.
• Ensure that the electrical outlet is working by testing it with another device, such as a
lamp.
IF THE POWER LIGHT IS STEADY AMBER — A device may be malfunctioning or
incorrectly installed. Remove and then reinstall all memory modules (see "Memory" on
book.book Page 133 Tuesday, May 13, 2008 5:03 PM
