134 Troubleshooting
page 168).
E
LIMINATE INTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices connected to the same power strip
• Multiple power strips connected to the same electrical outlet
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
C
HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup
and troubleshooting information.
E
NSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the
Ta bl e t - PC .
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V
ERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —
1
Click
Start
→
Control Panel
→
Hardware and Sound
→
Printer
.
In Windows XP, click
Start
→
Control Panel
→
Printers and Other Hardware
→
Printers and Faxes
.
2
If the printer is listed, right-click the printer icon.
3
Click
Properties
and click
Ports
.
4
Adjust the settings, as needed.
REINSTALL THE PRINTER DRIVER — See the printer documentation for information
on reinstalling the printer driver.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
book.book Page 134 Tuesday, May 13, 2008 5:03 PM
