Chapter 35 Troubleshooting
VES-1616F-3x Series User’s Guide
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35.3.1.3.1 JAVA (Sun)
1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab.
2 make sure that Use Java 2 for <applet> under Java (Sun) is selected.
3 Click OK to close the window.
Figure 115 Java (Sun)
35.4 Problems with the Password
Table 90 Troubleshooting the Password
PROBLEM CORRECTIVE ACTION
Cannot access the
switch.
The password field is case sensitive. Make sure that you enter the correct
password using the proper casing.
The administrator username is “admin”. The default administrator password is
“1234”. The username and password are case-sensitive. Make sure that you
enter the correct password and username using the proper casing.
If you have changed the password and have now forgotten it, you will need to
upload the default configuration file. This restores all of the factory defaults
including the password.
