Getting Started With PCS Service
Determine if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a Sprint
Store, it probably has been activated. All you need to do is unlock
your phone.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press and hold to turn the phone on.
2. When “Password”appears on the display, enter your 4-digit
password to unlock your phone.
Tip: If you can’t recall your lock code, try using the last four digits of either your
Social Security number or PCS Phone Number or try 0000. If none of these
work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Activating Your Phone
To activate your phone, follow the directions in the Start Here Guide
included with your phone.
Section 1: Getting Started
1A: Setting Up Service 3