Avaya 2420 Cell Phone User Manual


 
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The Transfer feature allows you to transfer a call from your telephone to
another extension or outside number.
To transfer the current call to another extension
1. While on a call, press .
2. When you hear dial tone, dial the number to which the call is to be
transferred.
3. Do one of the following:
To transfer the call without announcing it, hang up.
The transfer is complete.
To announce the call before transferring it, wait for the called party
to answer. Go to Step 4.
4. When the called party answers, announce the call.
(If the line is busy or if there is no answer, press . Then, you can
return to the held call by pressing its call appearance button.)
5. Press again or hang up to complete the transfer.
The “Transfer Completed” message is displayed.
Note: Your system manager may have chosen the Transfer-on-Hang-up
feature. In this case, you can transfer a call by pressing , dialing
the number to which the call is to be transferred, and then hanging up.
To cancel an attempted transfer, press the original call appearance. If
your system has auto-hold activated, use to cancel a transfer
so that the potential transfer recipient is not left on hold.
If only one call is on hold at your telephone, you can return to the held
call by pressing again. You do not need to press the call
appearance button.
Transfer