Avaya 2420 Cell Phone User Manual


 
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The Call Park feature allows you to put a call on hold at your telephone for
retrieval at any extension.
To park a call at your extension (for retrieval at any extension) when a
Call Park button is administered
1. Press Call Park.
2. Hang up.
To park a call at your extension (for retrieval at any extension) when a
Call Park button is not administered
1. Press .
2. Enter the Call Park feature access code.
3. When you hear confirmation tone, hang up.
To retrieve a parked call from another extension
1. Pick up the handset or press .
2. Dial the Answer Back feature access code.
3. When you hear a dial tone, dial the extension at which you parked the
call.
If returning to a call parked at your telephone, dial your own
extension.
The Call Pickup feature lets you answer a call at your telephone for another
extension in your pickup group. If you can use the Directed Call Pickup
feature, you can pick up a call ringing at a specific extension without the
extension being a member of your pickup group.
To answer a call placed to a member of your pickup group when your
telephone is idle
Press the button (if administered) or Dial the Call Pickup access
code.
Called telephone stops ringing, and you are connected to the ringing
call.
To pick up a call directly for someone else in your office
Note: Again, the Directed Call Pickup feature is designed for covering calls
for associates while they are away from their desk. In this case, you do
not have to be a member of the same pickup group.
1. Press the button or Dial the Directed Call Pickup access
code.
2. Dial the extension of the ringing telephone.
Called telephone stops ringing, and you are connected to the ringing
call.
Call Park
Call Pickup and Directed Call Pickup
CallPickup
DirCall PkUp