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Email and PIN messages — frequently asked
questions
How do I compose an email or PIN message from the
To screen?
Why can’t I send messages?
Why can’t I receive messages?
Why is the menu item for sending a message not
available?
Why does the letter D appear beside sent PIN
messages?
Can I stop a message from being sent?
Why are some messages already on my device?
How do I create and use links in messages?
Why is “More available” appearing at the end of my
message?
Can I file messages?
Can I hide sent messages?
Why can’t I see a new message in the messages list
even though I received notification?
Why is there a different icon beside some items in the
messages list?
Why are call logs appearing in the messages list?
How do I show more of a subject line for my
messages?
How do I identify received PIN messages as high
priority?
Can I remove the prompt that appears before I delete
messages?
Why were some of my messages deleted from the
device?
How do I change how long messages and phone call
logs remain in the messages list?
How do I restrict the types of email messages that are
sent to my device?
How do I create a generic filter?
Why are some messages sent to my device even
though I have created a filter?
Why can’t I specify some folders from which email
messages are redirected?
How do I make changes to the folders on my device?
How do I stop email messages from being sent to my
device?
How do I stop messages that are sent from my desktop
email program from appearing on my device?
Can I change the default email account that is used
when I send messages from the main messages list?
How do I compose an email or PIN
message from the To screen?
To compose a message from the To screen, click [Use
Once]. Click Email or PIN. Type an email address or a
PIN. Click the trackwheel. Click Continue.
To add multiple recipients to your message, click the
trackwheel. Click Add To, Add Cc, or Add Bcc.