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1A. Setting Up Service 5
Setting Up Service
Activating Your Phone
ⅷ If you purchased your phone at a Sprint Store, it is
probably activated and ready to use.
ⅷ If you received your phone in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation,
make a phone call.
ⅷ If you received your phone in the mail and you are
activating a new phone for an existing number on your
account, you will need to go online to activate your
new phone.
Ⅲ From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your phone.
When you have finished, make a phone call to
confirm your activation. If your phone is still not
activated or you do not have access to the Internet,
contact Sprint Customer Service at
1-888-211-4727
for assistance.
Using Device Self Service
This built-in service can allows you to activate your
phone manually via a Web-enabled UI.
1. Press and touch Main () > Settings >
Device Self Service.
2. Follow the onscreen prompts to manually activate
your new phone.
Unlocking Your Phone
ᮣ Press to reveal the unlock screen (see
page 4).
– or –
Slide open the QWERTY keyboard or unlock the
phone and reveal the most recent menu screen.
Tip: Do not press while the phone is being activated.
Pressing cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing
1-888-211-4727 from any
other phone.
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M350.book Page 5 Thursday, March 25, 2010 3:43 PM