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Other Important Information
This section includes the following topics:
Nextel Customer Care
Relax! Nextel Customer Care is here to help. There are lots of features packed
into your Nextel service... and into your i90c phone. But don’t worry. If, after
reading this guide, you still have questions about coverage, billing, Nextel
Direct Connect or any other service or feature, contact us.
Domestic Customer Care
Visit nextel.com for a variety of Customer Care services:
• Browse for information on phones, coverage, rates and other Nextel
services. View and download user's guides, try out our interactive virtual
product and service demos, find answers to frequently asked questions,
order accessories, locate service and repair centers, upgrade phone
software, send a message and more.
• For self-service on your Nextel account, click on My Account to view
your account, pay your bill, add phones to your account, reset your Voice
Mail password, add Wireless Web services and more.
• For online assistance, click on Contact Us to send us an email request. Our
representatives are committed to assisting you. Every effort will be made to
address your questions or concerns within 24 hours. Contact us to add
Wireless Web and other services, change rate plans, inquire on your bill
and more.
Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
Nextel Customer Care Page 185
Understanding Status Messages Page 186
Nextel Terms and Conditions of Service Page 189
Safety and General Information Page 195
Limited Warranty Information Page 205
Patent and Trademark Information Page 213