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Limited Warranty Motorola Communication Products
IV. HOW TO GET WARRANTY SERVICE:
You must provide proof of purchase (bearing the date of purchase and Product
item serial number) in order to receive warranty service and, also, deliver or
send the Product item, transportation and insurance prepaid, to an authorized
warranty service location. Warranty service will be provided by MOTOROLA
through one of its authorized warranty service locations. If you first contact the
company which sold you the Product (e.g., dealer or communication service
provider), it can facilitate your obtaining warranty service. You can also call
MOTOROLA at 1-800-453-0920 for warranty service location information.
V. WHAT THIS WARRANTY DOES NOT COVER:
a. Defects or damage resulting from use of the Product in other than its
normal and customary manner.
b. Defects or damage from misuse, accident, water, or neglect.
c. Defects or damage from improper testing, operation, maintenance,
installation, alteration, modification, or adjustment.
d. Breakage or damage to antennas unless caused directly by defects in
material workmanship.
e. A Product subjected to unauthorized Product modifications,
disassemblies or repairs (including, without limitation, the audition to
the Product of non-MOTOROLA supplied equipment) which
adversely affect performance of the Product or interfere with
MOTOROLA’S normal warranty inspection and testing of the
Product to verify any warranty claim.
f. Product which has had the serial number removed or made illegible.
g. Rechargeable batteries if:
1. Any of the seals on the battery enclosure of cells are broken or show
evidence of tampering.
2. The damage or defect is caused by charging or using the battery in
equipment or service other than the Product for which it is specified.
h. Freight costs to the repair depot.
i. A Product which, due to illegal or unauthorized alteration of the
software/firmware in the Product, does not function in accordance
with MOTOROLA’S published specifications or the FCC type
acceptance labeling in effect for the Product at the time the Product
was initially distributed from MOTOROLA.
j. Scratches or other cosmetic damage to Product surfaces that does not
effect the operation of the Product.
k. Normal and customary wear and tear.