138 Managing Your XV6900
Hard reset
You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a
normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings
- the way it was when you first purchased it and turned it on. Any programs you installed, data you entered,
and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed
programs will remain.
To perform a hard reset
1. Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET
button at the bottom of your XV6900.
2. Release the stylus, but continue pressing the TALK and END buttons until you see the following
message on the screen:
This operation will delete
all your personal data,
and reset all settings to
the manufacturer default
settings. Press ENTER to
restore manufacturer
defaults, or press Camera
button to cancel.
3. Release the TALK and END buttons, and then press ENTER on your XV6900.
Warning! Your XV6900 will be set back to factory default settings. Please ensure any additional installed programs
and/or user data have been backed up before a hard reset is performed.
Clear Storage
Another way of clearing the device storage and reset all settings back to factory default settings is to use the
Clear Storage feature. You will lose all your data and files on the device storage when you use Clear Storage,
so make sure to do a backup first.
1. Tap Start > Settings > System tab > Clear Storage.
2. Enter “1234” then tap Yes.