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68 Exchanging Messages
Filter the Inbox message list
When the Inbox on your device is full of messages, you can filter your Inbox to display only the messages that
contain a particular sender or subject you are searching for.
To filter your Inbox
Enter the sender name or e-mail subject you want to look for. As you type
characters, the message list narrows down to the sequence of characters you
have entered.
For example, entering “B”, then “E” narrows the list to only the e-mails that
contain sender names and e-mail subjects that start with “BE.”
View and reply to messages
To download a complete e-mail
By default, each e-mail received in the inbox on your device contains only the first few kilobytes of the
message. When you open an e-mail, it displays only the headers and part of the message. You must download
the whole e-mail to view the complete content.
To download a complete e-mail message, open the e-mail and then do one of the following:
Finger-scroll to the end of the message, and tap Get entire message and any attachments (POP3
e-mail account) or tap Get the rest of this message (IMAP4 and Outlook e-mail accounts).
Tap Menu > Download Message.
Notes • The Fetch Mail feature, which is available for POP3 and IMAP4 Internet e-mail accounts, downloads an entire
e-mail without the need for you to perform a full synchronization. This limits the download to just the e-mail
message that you want and helps save data cost. Fetch Mail is also available for Outlook E-mail. See “Instant
download through Fetch Mail” in Chapter 7 for details.
• Download may take some time, depending on the speed of your Internet connection, size of the whole
e-mail, and whether file attachments are automatically downloaded.
To download file attachments
POP3 e-mail account: File attachments of a POP3 Internet e-mail account are automatically
downloaded when you download a complete e-mail.
IMAP4 and Outlook e-mail accounts: File attachments appear below the subject of an e-mail
message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for
download the next time you send and receive e-mail.
You can set automatic download of file attachments. See “Customize e-mail settings” in this chapter for
details.
To reply to or forward a message
1. Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward.
2. Enter your response, then tap Send.
Notes • You can receive and view HTML e-mails from any type of e-mail account. The HTML format is retained, without
layout shifting or resizing. HTML e-mail support in Outlook Mobile is available only if you are synchronizing your
device with Microsoft Exchange Server 2007.
• When replying using an Outlook e-mail account, you can customize ActiveSync to exclude addresses, including
your own, from being added to the recipient list. Tap Menu > Options in ActiveSync, select the E-mail item, tap
Settings, then tap Advanced. In the My e-mail addresses text box, enter e-mail addresses you want to exclude.
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