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88 Troubleshooting
Where to find help
Your service provider’s customer support department may be accessible
directly from your phone when you dial a number such as *611. They can
answer questions about your phone, phone bill, call coverage area, and
specific features available to you (such as call forwarding or voice mail).
For questions about the phone features, refer to the materials provided with
your phone. Visit www.kyocera-wireless.com for the most current materials.
For additional questions, you may contact the Kyocera Wireless Corp.
Customer Care Center as follows:
• Web site: www.kyocera-wireless.com
• Email: phone-help@kyocera-wireless.com
• Phone: (800) 349-4478 (U.S.A. and Canada) or (858) 882-1401.
Before requesting support, please try to reproduce and isolate the problem.
When you contact the Customer Care Center, be ready to provide the
following information:
• The name of your service provider.