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Data Services FAQs
How will I know when my phone is ready for data service?
Your user name (for example, bsmith01@sprintpcs.com)
will be displayed when you access > Settings >
Phone Information > Phone Number.
How do I sign in for the first time?
You are automatically signed in to access data services
when you turn on your phone.
How do I know when my phone is connected to data
services?
Your phone automatically connects when you use data
service or when an incoming message arrives. You will
see the indicator.
Can I make calls and use data services at the same time?
You cannot use voice and data services simultaneously.
If you receive a call while data service is active, your
phone forwards the call to voicemail. You can place an
outgoing call anytime, but it will interrupt any in-progress
data session.
When is my data connection active?
Your connection is active when data is being transferred.
Outgoing calls are allowed; incoming calls go directly to
voicemail. When active, the indicator animates on
your phone’s display screen.
When is my data connection dormant?
If your phone receives no data for 10 seconds, the
connection goes dormant. When the connection is
dormant, you can make and receive voice calls. (The
connection may become active again quickly.) If your
phone receives no data for an extended period of time,
the connection will terminate.
Can I sign out of data services?
You can sign out without turning off your phone;
however, you will not be able to browse the Web or use
other data services. While signed out, you can still place
or receive phone calls, check voicemail, and use other
voice services. You may sign in again at any time. To
sign out, go to Settings > More... > Data> On/Off in your
phone’s menu.
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