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Troubleshooting
101
Phone display
Q: Why do missing, discolored, or bright dots appear on the
screen every time I turn on my phone?
A: This is a characteristic of this type of display. Some displays
may contain pixels or dots that remain on or off. This is
normal, not a fault.
Memory low
Q: What can I do if my phone memory is low?
A: You can delete the following items regularly to avoid
memory getting low:
Messages from Inbox, Drafts, and Sent folders
in Messaging
Retrieved e-mail messages from the phone memory
Saved browser pages
Images and photos in Gallery
To delete contact information, calendar notes, call timers,
call cost timers, game scores, or any other data, go to the
respective application to remove the data. Try deleting
items one by one (starting from the smallest item), if you
are deleting multiple items and any of the following notes
are shown: Not enough memory to perform operation.
Delete some data first. or Memory low. Delete some data.
Q: How can I save my data before deleting it?
A: Save your data using one of the following methods:
Use Nokia PC Suite to make a back up copy of all data to
a compatible computer.
Send images to your e-mail address, and then save the
images to your computer.
Send data using a Bluetooth connection to a
compatible device.
Store data on a compatible memory card.