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Q: Why can't I browse the web even
though the WLAN connection is
working and the IP settings are
correct?
A: Check that you have defined the
HTTP/ HTTPS proxy settings correctly in
the advanced settings of your WLAN
access point.
Q: How do I check the signal quality
of my WLAN connection?
Select Menu > Ctrl. panel >
Connectivity > Conn. mgr. and Active
data connections > Options >
Details. If the signal quality is weak or
moderate, you may encounter
connection problems. Try again closer
to the access point.
Q: Why do I have problems with the
security mode?
A: Check that you have configured the
security mode correctly, and that it is
the same that the network uses. To
check the security mode the network
uses, select Menu > Ctrl. panel >
Connectivity > Conn. mgr. and Active
data connections > Options >
Details.
Check also the following: you have the
correct WPA mode (preshared key or
EAP), you have disabled all EAP types
that are not needed, and all the EAP type
settings are correct (passwords, user
names, certificates).
Q: Why can’t I select a contact for my
message?
A: The contact card does not have a
phone number, an address, or an e-mail
address. Select Menu > Contacts, and
edit the contact card.
Q: The note Retrieving message is
shown briefly. What is happening?
A: The device is trying to retrieve a
multimedia message from the
multimedia messaging centre. This note
is shown if you have selected Menu >
Messaging and Options > Settings >
Multimedia message > Multimedia
retrieval > Always automatic.
170 Troubleshooting
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