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Certification of conformity
We,
PHILIPS Consumer Communications
Route d’Angers
72081 Le Mans Cedex 9
France
Declare that the products Onis 200 (BS 6331 + HS 6831) & Onis 200 Vox (BS 6631 + HS 6831) are in compliance with
ANNEX III of the R&TTE-Directive 99/05/EC and then with the following essential requirements :
Article 3.1 a : (protection of the health & the safety of the user)
EN 60950 (92) Ed.2 + amendements 1,2 (93) ; 3 (95) ; 4 (97) and 11 (97)
Article 3.1 b : (protection requirements with respect to electromagnetic compatibility)
ETS 300 329 (97)
Article 3.2 : (effective use of the radio spectrum)
TBR6 (97)
The presumption of conformity with the essential requirements regarding Council Directive 99/05/EC is ensured.
Date : 19/10/2000 Le Mans
Cordless Business Director
Guarantee
Dear Customer,
Thank you for purchasing this Philips product which has been desi-
gned and manufactured to the highest quality standards. If, unfortu-
nately,something should go wrong with this product Philips guaran-
tees free of charge labour and replacement parts irrespective of the
country where it is repaired during a period of 12 months from date
of purchase (6 months for replaceable/rechargeable batteries).This
international Philips guarantee complements the existing national
guarantee obligations to you of dealers and Philips in the country of
purchase and does not affect your statutory rights as a customer.
The Philips guarantee applies provided the product is handled pro-
perly for its intended use,in accordance with its operating instruc-
tions and upon presentation of the original invoice or cash receipt,
indicating the date of purchase,dealer’s name and model and
production number of the product.
The Philips guarantee may not apply if:
- the documents have been altered in any way or made illegible ;
- the model or production number on the product has been altered,
deleted,removed or made illegible ;
- repairs or product modifications and alterations have been
executed by unauthorised service organisations or persons ;
- damage is caused by accidents including but not limited to lightning,
water or fire,misuse or neglect.
Please note that the product is not defective under this guarantee in
the case where modifications become necessary in order for the
product to comply with local or national technical standards that
apply in countries for which the product was not originally designed
and/or manufactured.Therefore always check whether a product can
be used in a specific country.
In case your Philips product is not working correctly or is defective,
please return your phone to the place of purchase or the Philips
National Service Centre. In the event you require service whilst in
another country a dealer address can be given to you by the Philips
Consumer Help Desk in that country.
In order to avoid unnecessary inconvenience,we advise you to read
the operating instructions carefully before contacting your dealer.
- Methods of Transport within the UK:
Please be aware whichever method of transport is chosen it is the
consumers’ responsibility to package the faulty unit for return to a
level which prohibits accidental damage.
Philips is not responsible for damage/loss caused during carriage to the
Service Centre.
Freepost:Please write the following address onto your package.
This method of transport will take 2-3 working days to reach the Service
Centre.
Philips Service Centre
FREEPOST (SCE10569)
RUGBY Warwickshire
CV21 1BR
NB:Philips recommend all parcels to be returned to the Philips Service
Centre be submitted over the counter at your Post Office and a proof of
postage requested.
Please note the Royal Mail insurance limit for lost/damage using the
Freepost service is £26. Upto £250 insurance and next day delivery can
be obtained via Royal Mail Special Delivery,however,the consumer will
be responsible for this cost.*
- Methods of Transport within IRELAND:
Please contact Philips Service Support ,Dublin
IMPORTANT (For UK only):
For mobile phones please remove the SIM card from the product before
it is sent to the Philips Service Centre. Neither Philips nor its agents
assumes risk for the damage, unauthorised use/loss of your SIM card or
the data contained therein.
Please ensure the following are included when returning a genuinely
faulty product to the Philips Service Centre :
- Name.
- Return Delivery address.
- Daytime contact number.
- Proof of Purchase (copy)
- For DECT phones both handset and base have to be returned.
- Accessories :Power supply line cords.
- A brief description of the assumed fault
- Despatch note (if your phone has previously been exchanged).
Failure to include all the necessary information will cause delays in
servicing your phone.
Please allow 2-3 days from receipt at the service centre for your replace-
ment/repaired product to be returned to you. If an out of warranty
charge applies Philips shall contact you before the product is returned.
Philips shall pay for the return carriage on all in-warranty exchanges.
*Should you wish to return your products for service at your own cost (via a courier service
or Royal Mail Special Delivery) please ensure the items are suitably packed for transport and
sent to the following address:
Philips Service Centre
1 Great Central Way - Butlers Leap - Rugby - Warwickshire- CV21 3XH
For Philips Service Support in UK,(incl Channel Islands) please call 0870 900 9070 (Open
during normal business hours,excluding National holidays and weekends).For Philips Service
Support in Ireland please call 1850 304700
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