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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SRP
48 1725-36030-001_B.doc
Solving coverage issues
Coverage issues are best resolved by adding and/or relocating APs.
Overlap issues may be resolved by reassigning channels to the APs or
by relocating them. See the Troubleshooting chapter, section on Access
Point Problems for more information.
Diagnostics Enabled
Diagnostics is used to evaluate the overall quality of the link between
the handset, AP, and infrastructure side equipment, such as IP PBX,
SpectraLink 8000 SVP Server, and gateways. Unlike
Site Survey,
Diagnostics is used while the functional code is running, and during a
call.
When
Diagnostics is enabled in the Admin menu, the handset can
display diagnostic screens any time it is in active mode.
The display of information is instigated by pressing the
Nav◄ or
Nav► key. Only four of the diagnostic counters listed below can be
shown at a time. Pressing the
Nav keys multiple times will cycle
through the various counters and the normal off-hook (IP-PBX)
display. The numeric icon at the top of the display indicates what
screen number is being displayed. For example: The first time the
Nav
key is pressed, the
1 icon is shown, and the first four counters are
displayed. The next time it is pressed, the
2 icon is shown, and the
next four counters are displayed. The counters will be cycled through
in this fashion until there are no more counters to be displayed. After
all the counters have been displayed, the screen returns to the normal
off-hook IP-PBX screen.
The information provided by
Diagnostics includes:
Screen 1
• Missed receive packet count since power up (MissedRcvCnt)
• Missed transmit packet count since power up (MissedXmtCnt)
• Receive retry count since power up (RxRetryCount)
• Transmit retry count since power up (TxRetryCount)