Polycom 8020 Cell Phone User Manual


 
Troubleshooting
1725-36030-001_B.doc 69
Message Description Action
AP does not support appropriate data
rates.
Check the AP configuration against
Configuration Note for AP.
Out of range.
Try getting closer to an AP. Check to
see if other handsets are working
within the same range of an AP. If
so, check the SSID of this handset.
Incorrect Security settings.
Verify that all the security settings in
the WT match those in the APs.
No Net Found
xxxxxxxxxxxx yy
x…x = AP MAC address
yy = AP signal strength
Handset cannot find a suitable access
point; displays MAC and signal strength
of “best” non-suitable AP found.
Check AP and handset network
settings such as SSID, Security, Reg
domain and Tx power. Ensure APs
are configured per Configuration
Note. Try Site Survey mode to
determine more specific cause.
No Reg Domain Regulatory Domain not set.
Configure the Regulatory Domain of
the handset.
No PBX
No communication with host telephone
system.
Displays before the system has
synchronized ports with the host
telephone system. Should disappear
when the ports are correctly wired
and programmed.
Make sure the proper PBX switch
has been selected within the
SpectraLink 8000 Telephony
Gateway.
No SW found
A required software component has not
been identified.
Check that the correct software has
been downloaded and is available.
Server Busy
Handset is attempting to download from
a Download Master that is busy
downloading other handsets and
refusing additional downloads.
None. The handset will automatically
retry the download every few
seconds.
Service
Unavailable.
Restarting …
An error has caused the handset to lose
the call. It is now making its best effort to
restart and return to standby mode.
Occurs during Restart on Error
mode. The handset is attempting to
register with the PBX and resume
normal operation. Error details may
be available through the syslog
server and by download with the
Handset Administration Tool.
Storing Config
Handset is storing changes to handset
configuration.
None. Informational only. The
handset may display this briefly
following a configuration change or
software download.
System Busy
yyy.yyy.yyy.yyy
y…y = SVP Server/Telephony Gateway
IP Address
Gateway or SVP server has reached call
capacity; displays IP address of
Gateway/SVP Server.
All call paths are in use. Try the call
again in a few minutes.