Polycom 8020 Cell Phone User Manual


 
Troubleshooting
1725-36030-001_B.doc 65
Message Description Action
Bad Phintl File
Handset software download files are
incorrect or corrupted.
Download new software from the
SpectraLink site per Chapter 7 Software
Maintenance.
Bad Program File
Handset software download files are
incorrect or corrupted.
Download new software from the
SpectraLink site per Chapter 7 Software
Maintenance.
(battery icon),
Battery Low,
beep (audio)
Low battery.
In call: the battery icon displays and a
soft beep will be heard when the user is
on the handset and the battery charge
is low. User has 15–30 minutes of
battery life left.
The Battery Pack can be changed while
the call is still in progress. Do not press
the END key. Quickly remove the
discharged Battery Pack and replace
with a charged Battery Pack, power on
the handset and press the START key
to resume the call in progress.
Not in call: The battery icon displays
whenever the Battery Pack charge is
low The message Low Battery and a
loud beep indicate a critically low
battery charge when user is not on the
handset. The handset will not work until
the Battery Pack is charged.
Battery Failure The Battery Pack is not functioning.
Replace the Battery Pack with a new or
confirmed SpectraLink Battery pack.
Any non-SpectraLink Battery Packs will
not work.
Battery Failed
Battery Pack is damaged or
incompatible with handset.
Replace the Battery Pack with a new or
confirmed SpectraLink Battery Pack.
Any non-SpectraLink Battery Packs will
not work.
Cant Renew DHCP
yyy.yyy.yyy.yyy
y…y = DHCP server IP address
DHCP server is not responding to
initial renewal attempt.
Configuration problem. Check the IP
address configuration in the DHCP
server.
Charging …
The handset is charging in the
Desktop Charger.
No action needed.
Charge Complete The handset is now fully charged No action needed.
Checking Code
Handset is contacting the Download
Master to determine if it has a newer
version of software that should be
downloaded.
None, this message should only last for
approximately one second. If message
remains displayed, power off and
contact customer support for a
replacement handset.
Checking DHCP IP
The handset is retrieving DHCP
information from the DHCP server.
None. This is informational only.