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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SRP
68 1725-36030-001_B.doc
Message Description Action
Must Upgrade SW!
Handset software is incompatible with
hardware.
Download new software from the
SpectraLink site per Chapter 7 Software
Maintenance.
Net Busy
xxxxxxxxxxxx
x…x = AP MAC address
Handset cannot obtain sufficient
bandwidth to support a call; displays
MAC of failing AP.
Try the call again later.
No DHCP Server
Handset is unable to contact the
DHCP server.
Check that DNCP is operational and
connected to wireless LAN or use Static
IP configuration in the handset.
No SSID
Attempted to run site survey
application without an SSID set.
Configure an SSID in the Admin menu.
No Func Code
Handset software download files are
incorrect or corrupted.
Reconfigure the handset to gain access
to the wireless LAN and download new
code.
No GW Response
yyy.yyy.yyy.yyy
y…y = Gateway IP address
Handset has lost contact with the
SpectraLink 8000 Telephony
Gateway.
Handset cannot find a SpectraLink
8000 Telephony Gateway.
Handset not registered on
SpectraLink 8000 Telephony
Gateway.
Verify that the SpectraLink 8000
Telephony Gateway is properly
configured.
SpectraLink 8000 Telephony
Gateway is not working
Verify that the SpectraLink 8000
Telephony Gateway is powered on. If
so, follow standard SpectraLink 8000
Telephony Gateway troubleshooting
procedures.
No LAN connection at the AP or
SpectraLink 8000 Telephony
Gateway.
Verify SpectraLink 8000 Telephony
Gateway connection to LAN and all
APs.
No IP Address Invalid IP.
Check the IP address of the handset
and reconfigure if required.
No Net Access
Cannot authenticate / associate with
AP.
Verify the AP configuration.
Verify that all the WEP settings in the
handset match those in the APs.
This indicates the handset cannot find
any access points due to:
No radio link. Verify that the AP is turned on.
No Net Found
No SSID – Auto-learn not supported (or)
Incorrect SSID.
Verify the SSID of the wireless LAN
and enter or Auto-learn it again if
required. See SpectraLink
8020/8030 Wireless Telephone
Configuration section.