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PhotoCapture Center™ Difficulties
Difficulty Suggestions
Removable Disk does not work
properly.
1 Have you installed the Windows
®
2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
®
2000 update, and see the Quick Setup Guide. After
the installation the PC will be automatically restarted.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2 Take out the memory card and put it back in again.
3 If you have tried ‘Eject’ from within Windows
®
, take out the memory card
before you continue.
4 If an error message appears when you try to eject the memory card, it means
the card is being accessed. Wait a while and then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure you have put the memory card into the media slot.
Network Difficulties
Difficulty Suggestions
Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports on page 64.) and check the current
Network settings printed in this list. Reconnect the LAN cable to the hub to verify
that the cabling and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide on the
CD
-ROM for more information.)
The network scanning feature does
not work.
(For Windows
®
users only) The Firewall setting on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using personal Firewall software, see the User’s Guide for your
software or contact the software manufacturer.
<Windows
®
XP SP2 users>
1Click the Start button, Control Panel and then Windows Firewall. Make
sure that Windows Firewall on the General tab is set to On.
2Click Advanced tab and Settings button in Network Connection Settings.
3Click Add button, and in the Description of service field, enter any name. In
the Name or IP Address field enter ‘localhost’. In the internal and external
port numbers fields enter 54925 for network scanning. Choose UDP and click
OK. Repeat this step adding Port 54926 for network PC-FAX receiving and
Port 137 for Windows
®
.
4 Make sure the new settings are added and the box is checked, and then click
OK.
The network PC-Fax Receive
feature does not work.