HTC Hero Cell Phone User Manual


 
140 4C. Manufacturer’s Warranty
Manufacturer’s Warranty (page 140)
Privacy Restrictions (page 141)
Weather Disclaimer (page 142)
Warranty Disclaimer (page 142)
Limitation of Damages (page 142)
Your phone has been designed to provide you with reliable, worry-free service. If for any reason you have a
problem with your equipment, please refer to the manufacturer’s warranty in this section.
For information regarding the terms and conditions of service for your phone, please visit
www.sprint.com or
call Sprint Customer Service at
1-888-211-4727.
Manufacturer’s Warranty
12 Month Limited Warranty
HTC Corporation (the Company) warrants to the original retail purchaser of this HTC handheld portable
cellular telephone, that should this product or any part thereof during normal consumer usage and
conditions, be proven defective in material or workmanship that results in product failure within the first
twelve (12) month period from the date of purchase, such defect(s) will be repaired or replaced (with new or
rebuilt parts) at the Company’s option, without charge for parts or labor directly related to the defect(s).
The antenna, keypad, display, rechargeable battery and battery charger, if included, are similarly warranted
for twelve (12) months from date of purchase.
This Warranty extends only to consumers who purchase the product in the United States or Canada and it is
not transferable or assignable.
This Warranty does not apply to:
(a) Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized
alteration, misuse, improper installation or repair or improper storage;
(b) Product whose mechanical serial number or electronic serial number has been removed, altered or
defaced;
(c) Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental
conditions;
(d) Damage resulting from connection to, or use of any accessory or other product not approved or
authorized by the Company;
(e) Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative
parts;
4C. Manufacturer’s Warranty
Note
In addition to the warranty provided by your phone’s manufacturer, which is detailed on the following pages,
Sprint offers a number of optional plans to cover your equipment for non-warranty claims.
Sprint Total
Equipment Protection
provides the combined coverage of the Sprint Equipment Replacement Program and
the Sprint Equipment Service and Repair Program, both of which are available separately. Each of these
programs may be signed up for within 30 days of activating your phone. For more details, please visit your nearest
Sprint Store or call Sprint at
1-800-584-3666.