2 Purchasing accessories
• Do not immerse the battery or expose it to
water or other liquids. Even if a battery appears
to dry out and operate normally, internal parts
can slowly corrode and pose a safety hazard.
• Always keep the battery between 15°C and 25°C
(59°F and 77°F). Do not expose the battery to
extremes of temperature, fire, or other hazards
such as a cooking surface, iron, or radiator.
• Never use any damaged battery.
• Only use the battery for its intended phone.
• Only use the battery with a qualified charger. Use
of an unqualified battery charger may present a
risk of fire, explosion, leakage, or other hazard.
If you are unsure about whether a charger is
qualified, contact customer support.
• Do not short-circuit the battery or allow metallic
conductive objects—such as keys, coins, or
jewelry—to contact the battery’s terminals.
• Replace the battery only with another qualified
battery. Use of an unqualified battery may
present a risk of fire, explosion, leakage, or
other hazard. If you are unsure about whether
a replacement battery is compatible, contact
customer support.
• Promptly dispose of used batteries in
accordance with local regulations and recycle
if possible. Do not dispose as household waste.
• Supervise all battery usage by children.
• Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, an internal short-circuit can
occur and pose a safety hazard. If you
suspect battery damage, take it to a service
center for inspection.
• Improper battery use may result in fire,
explosion, or other hazard.
Common causes of battery drain
• Playing games or using the Web.
• Keeping backlighting on.
• Taking pictures with the flash on.
• Operating in digital mode when far away from
a base station or cell site.
• Using data cables or accessories.
• Operating when no service is available, or
service is available intermittently.
• High earpiece and ringtone volume settings.
• Repeating sound, vibration, or lighted alerts.
• Extensive use of flashlight option.
Purchasing accessories
To purchase accessories for your new phone,
such as a hands-free headset, carrying case, or
car power adapter, please visit
www.virginmobileusa.com.
Finding your phone’s
serial number
To activate your Virgin Mobile account, you
need your phone's serial number. To locate
the number:
1. Turn your phone off.
2. Hold your phone face down.
3. Unlock the back cover.
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