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Category Sub-Category Question Answer
Recovery
Solution
Factory Rest
Web update
I want to reset my phone to improve
performance, how do I do this?
I want to update the software running
on my phone to improve performance,
how do I do this?
1. Factory Reset.
Go to tap Applications list > Settings > about
> reset your phone.
Resetting your phone will erase all your
personal content, including applications that you
purchased and downloaded, and wil restore the
factory settings.
2. Try to update latest SW version via Web.Your
phone are alerted to Windows Phone Updates
automatically by the Windows Phone Update
service, and the updates are installed on the
phone by using the Zune software running on
your personal computer, when you connect your
phone with it.
If you didn't install the Zune software yet, go to
www.windowsphone.com to install.
Warning!
By performing "Factory Reset", all user data
will be ERASED.
Customer MUST backup PRIOR to running factory
reset & Web update.
Wi-Fi Wi-Fi Simple Inquiry
What can I do with Wi-Fi (wireless
networking)?
You can connect to the internet or other network
devices anywhere an access point or wireless
hotspot is available.