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Category Sub-Category Question Answer
Recovery
Solution
Factory Rest
How to do when the
performance is much lower
than before?
1. Factory Reset.
Go to tap Applications list > Settings
> about > reset your phone.
Resetting your phone will erase all
your personal content, including
applications that you purchased and
downloaded, and wil restore the
factory settings.
2. Try to update latest SW version
via Web.Your phone are alerted
to Windows Phone Updates
automatically by the Windows Phone
Update service, and the updates
are installed on the phone by using
the Zune software running on your
personal computer, when you connect
your phone with it.
If you didn't install the Zune software
yet, go to www.windowsphone.com
to install.
*Attention
In case of Factory Reset and Web
update, all user data will be erased.
hence, customer should have to back
up them before.