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PUK CODE
The PUK (PIN unblock key) is an 8 digit code supplied by your service provider. It is used to
unblock the phone when an incorrect PIN code has been entered three times in succession. A
PUK code cannot be changed.
When prompted, enter the PUK code and select OK. You are then requested to enter a new PIN
code. Follow the prompts displayed to reset the PIN code.
PUK2 CODE
The PUK2 is an 8 digit code supplied by your service provider. It is used to unblock the phone
when an incorrect PIN2 code has been entered three times in succession. A PUK2 code cannot
be changed. When prompted, enter the PUK2 code.
SUMMARY OF CODE/PASSWORD ENTRY CHART
If you have entered an incorrect PUK code 10 times in succession your SIM card will be permanently blocked.
Contact your service provider for a new card.
If you have entered an incorrect PUK2 code 10 times in succession for use of the features requiring the PIN2
code, your mobile will be permanently blocked. Contact your service provider for a new card.
PASSWORD LENGTH NUMBER OF ATTEMPTS ALLOWED IF BLOCKED OR FORGOTTEN
Phone lock code 4 digits Unlimited Return phone to manufacturer
PIN 4-8 digits 3 Unblock with PUK code
PIN2 4-8 digits 3 Unblock with PUK2
PUK 8 digits 10 Contact your service provider
PUK2 8 digits 10 Contact your service provider
Call barring
password
4 digits Defined by service provider Contact your service provider
i-mode lock code 4 digits Unlimited Return phone to manufacturer