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Appendix
GUARANTEE
PAN EUROPEAN SERVICE
Should you experience any difficulty, please contact your nearest Mitsubishi Electric represent-
ative in the list below for information on service centres.
Important : to obtain the Mitsubishi Electric warranty service, the original purchase invoice from
the dealer is required.
PAN-EUROPEAN END-USER GUARANTEE CONDITIONS
1.Melco Mobile Communications Europe S.A. (MMCE) guarantees that for a period of twelve (12)
months from the date of purchase from the dealer, the product shall be free from defects in ma-
terials and workmanship. If the statutory warranty in force in your country exceeds 12 months,
the statutory warranty is not affected by this manufacturer’s guarantee. This guarantee also
covers batteries for a period of six (6) months from the date of purchase from the dealer. Sub-
ject to the conditions below, MMCE will indemnify you for the cost of all parts and labour for
repairs, or the replacement of the product or parts (which may include equipment of similar
type) where conducted by an approved Mitsubishi Electric service centre. MMCE shall be en-
titled to retain any product that has been replaced.
2.All claims must be made to an approved Mitsubishi Electric service centre. You can contact
the Mitsubishi Electric representatives listed above to obtain details of your nearest approved
Mitsubishi Electric service centre. As a condition of this guarantee, the date of the purchase must
be confirmed by producing the original invoice from the dealer. The final determination of guaran-
tee claim eligibility shall be made by MMCE.
3.This guarantee does not cover:
a)non-compliance with directions for use;
b)installation or removal charges where the product is installed in a vehicle;
c)defects or failures caused by accident, misuse, improper installation or improper repair by a non-
approved repairer, alteration or modification, neglect, failure to use the phone for normal purposes,
Acts of God, water ingress, use in adverse environmental conditions (humidity or temperature);
d)cost of or performance of any modifications to the product to adapt or adjust it to conform to
national or local safety laws, where such safety laws go beyond agreed European Union stand-
ards;
e)loss of use of the product or consequential loss of any nature;
f)loss of use of air-time, loss of use of any loaned equipment or ancillary equipment;
g)provision of incorrect or insufficient signal on air-time network, upgrading of product software
to changes in network operating parameters, main supply voltage fluctuations, incorrect SIM
card (memory card) parameters for connection to airtime retailer;
h)damage caused by non-Mitsubishi Electric accessories.
4.Any guarantee claim or service does not extend the original guarantee period unless so re-
quired by prevailing national law.
5.This guarantee is valid only if the product is purchased and used in the European Union, Nor-
way, Iceland or Switzerland.
THIS GUARANTEE DOES NOT AFFECT YOUR STATUTORY RIGHTS.
MELCO MOBILE COMMUNICATIONS EUROPE S.A.
5, rue de la Chataigneraie
35510 Cesson Sévigné
France
www.mitsubishi-telecom.com
UNITED KINGDOM
Tel: (0800) 912 00 20
BELGIUM
Tel: (0800) 75733
SPAIN
Tel: (902) 11 68 58
SWITZERLAND
Tel: 032 843 65 11
FRANCE
Tel: (0825) 86 82 83
AUSTRIA
Tel: (0800) 292716
ITALIA
Tel: (800) 79 10 29
FINLAND
Tel: (0800) 116 975
GERMANY
Tel: (01803) 33 71 84
PORTUGAL
Tel: (0800) 880 264
IRELAND
Tel: (1800) 92 70 12
SWEDEN
Tel: (0200) 214 715
THE NETHERLANDS
Tel: (0800) 0223825/ 072-5744160