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For assistance, please visit http://www.panasonic.com/phonehelp 83
Answering system
I cannot dial the phone
number edited in the
caller list.
LThe phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 38).
The 2nd caller’s
information is not
displayed during an
outside call.
LIn order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Problem Cause & solution
I cannot listen to
messages from a remote
location.
LA touch tone phone is required for remote operation.
LEnter the remote code correctly (page 59).
LThe answering system is off. Turn it on (page 61).
The unit does not record
new messages.
LThe answering system is not turned on for the line you
wish to record messages from. Select the desired line
or both lines by pressing {LINE SELECT} repeatedly,
then turn the answering system on (page 55, 61).
LThe recording time is set to “Greeting only”. Select
a different setting (page 62).
LThe message memory is full. Erase unnecessary
messages (page 57).
LThe answering system is activated for both lines, and
the 1st caller is leaving a voice message. The 2nd caller
cannot leave a message, but the caller information will
be stored (page 37).
LIf you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone (page 62).
I cannot operate the
answering system.
LSomeone is operating the answering system.
LIf other users are talking on a conference call, you
cannot operate the answering system. Try again later.
The message indicator
on the handset flashes.
LNew messages have been recorded. Listen to the new
messages (page 57).
Problem Cause & solution
TH102-C.book Page 83 Monday, March 13, 2006 2:41 PM