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Polycom VVX 300 and 310 Business Media Phones User’s Guide Version 5.0.0
Polycom, Inc. 73
Placing and Answering from a Locked Phone
From a locked phone, anyone can dial the standard emergency number, such as 911, and up to five other
authorized numbers that an administrator can set up. You can’t call any other numbers from a locked
phone. If you set up your phone so you can answer incoming calls when your phone is locked, you can
answer calls by entering your user password.
To call an authorized number from a locked phone:
» Do one of the following:
Press New Call. From the Place an Authorized Call screen, select the number you want to call
and press Dial.
Place a call to an authorized number by using the handset, headset, speakerphone, or by
pressing the line key of the phone you want to call.
The call is placed.
Note: Which Termination is Used When Placing a Call to an Authorized Number
When a call is placed to a number in the authorized list, the call is placed through to the last used
termination – handset, speakerphone, or headset. You must first press the speakerphone or
headset key, or lift the handset to trigger the display of the authorized call list. If you press the same
key a second time, the idle screen displays.
To answer a call on a locked phone:
1 From the Incoming Call window, press Answer.
2 Enter your user password, and press Enter.
The call connects.
Accessing Features with Your Login Credentials
Your system administrator assigns your login credentials—a domain, user name, and password— to you.
You must sign in to your phone using your login credentials to access the Calendar feature or work with
Microsoft Lync Server 2010. If you experience a problem with your login credentials, you aren’t able to
access your phone’s Calendar or use features associated with Microsoft Lync Server 2010. When your
phone has incorrect login credentials, the following happens:
An icon, , displays on the status bar.
The message Login Credentials have failed/Please update them if information is incorrect displays
for 10 seconds.
Your phone displays a Warning message. For information about phone Warnings, see
Understanding Phone Warnings.
To access the features again, resubmit or enter your login credentials.