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Turn on encryption
To encrypt data in the device memory, you must have set a password for your BlackBerry® device.
Depending on the amount of memory available for storing files in the device memory, you might not be able to encrypt files in the device
memory.
1. On the Home screen or in a folder, click the Options icon.
2. Click Security Options.
3. Click Encryption.
4. Change the Encryption field to Enabled.
5. To encrypt data in the device memory, set the Device Memory field to Enabled.
6. To encrypt files stored on a media card and on your device, set the Media Card field to Enabled and perform one of the following actions:
• To encrypt files using an encryption key that your device generates, change the Mode field to Device.
• To encrypt files using your device password, change the Mode field to Security Password.
• To encrypt files using an encryption key and your device password, change the Mode field to Security Password & Device.
7. To also encrypt media files such as pictures, songs, and videos, set the Include Media Files field to Yes.
8. Press the Menu key.
9. Click Save.
To stop encrypting data in the device memory, change the Device Memory field to Disabled. To stop encrypting files, change the Media
Card field to Disabled.
Related topics
Set a device password, 333
Repair your media card or device memory
CAUTION: If you run the repair feature on your BlackBerry® device, your device might delete files that have errors from your media card or
device memory.
1. On the Home screen or in a folder, click the Options icon.
2. Click Memory.
3. Press the Menu key.
4. Click Repair.
5. Complete the instructions on the screen.
If your media card is still not repaired, you might want to reformat it.
User Guide
Media
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