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Troubleshooting: BlackBerry Device Software....................................................................................................................................................................................... 305
Wireless network coverage....................................................................................................................................................................................................................... 307
Turn on the connection to the wireless network.................................................................................................................................................................................... 307
Turn off the connection to the wireless network.................................................................................................................................................................................... 307
Turn on or turn off data service or set roaming options........................................................................................................................................................................ 307
Wireless networks that your device connects to.................................................................................................................................................................................... 308
Turn on LED notification for wireless coverage...................................................................................................................................................................................... 308
Check the status of network connections and services......................................................................................................................................................................... 308
Roaming...................................................................................................................................................................................................................................................... 308
Preferred wireless network list................................................................................................................................................................................................................. 310
Troubleshooting wireless network coverage........................................................................................................................................................................................... 311
Wireless network coverage....................................................................................................................................................................................................................... 313
Turn on the connection to the wireless network.................................................................................................................................................................................... 313
Turn off the connection to the wireless network.................................................................................................................................................................................... 313
Turn on or turn off data service or set roaming options........................................................................................................................................................................ 313
Wireless networks that your device connects to.................................................................................................................................................................................... 314
LED notification for network connections............................................................................................................................................................................................... 314
Turn on LED notification for wireless coverage...................................................................................................................................................................................... 315
Check the status of network connections and services......................................................................................................................................................................... 315
Roaming...................................................................................................................................................................................................................................................... 315
Preferred wireless network list................................................................................................................................................................................................................. 316
Troubleshooting: Wireless network coverage......................................................................................................................................................................................... 318
Wi-Fi technology........................................................................................................................................................................................................................................ 319
About connecting to a Wi-Fi network...................................................................................................................................................................................................... 319
Turn on Wi-Fi technology.......................................................................................................................................................................................................................... 319
Connect to a Wi-Fi network...................................................................................................................................................................................................................... 319
Connect to a Wi-Fi network using the Push Button Setup method..................................................................................................................................................... 320
Connect to a Wi-Fi network using the PIN method............................................................................................................................................................................... 320
About Wi-Fi profiles................................................................................................................................................................................................................................... 321
Change the order of Wi-Fi profiles........................................................................................................................................................................................................... 321
Delete a Wi-Fi profile................................................................................................................................................................................................................................. 321
Prevent your device from connecting to a Wi-Fi network..................................................................................................................................................................... 322
Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually................................................................................................. 322
Advanced Wi-Fi connection settings....................................................................................................................................................................................................... 322
UMA connection settings......................................................................................................................................................................................................................... 325
Wi-Fi technology troubleshooting............................................................................................................................................................................................................ 326
Power, battery, and memory..................................................................................................................................................................................................................... 327
Turn off your device................................................................................................................................................................................................................................... 327