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Troubleshooting: PGP keys
I cannot download a PGP key from an LDAP certificate server
Try performing the following actions:
• Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your
administrator.
• If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default
connection type.
Certificate servers
Add a certificate server
1. On the Home screen or in a folder, click the Options icon.
2. Click Security Options.
3. Click Advanced Security Options.
4. Click Certificate Servers.
5. Press the Menu key.
6. Click New Server.
7. Specify information for the certificate server.
8. Press the Menu key.
9. Click Save.
Change connection information for a certificate server
1. On the Home screen or in a folder, click the Options icon.
2. Click Security Options.
3. Click Advanced Security Options.
4. Click Certificate Servers.
5. Highlight a certificate server.
6. Press the Menu key.
7. Click Edit.
8. Change connection information for the certificate server.
9. Press the Menu key.
10. Click Save.
User Guide
Lock your device
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